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INTRODUCTION/OBJECTIVE: With the emergence of Novel COVID-19 infection in the New York City, at the initial phase a very limited information and guidelines were available from the federal and state health authorities and only state lab could provide the COVID -19 testing. Sparsity of the authentic information and up surging of the misinformation in the social media and rapidly evolving different reference testing laboratories were creating confusions and challenges among our clinic providers and nursing staffs. With periodic incorporation of updates on standardized protocol and guidelines, we formulated a plan and delivered that in a coordinated manner in educating the clinical and nursing staffs regarding the COVID -19 specimen collection and processing for testing to overcome that. METHODS: We gathered all the communications for COVID -19 from the federal, state and city health authorities and our corporate management about the testing methods, collection and processing requirements and specimen pickups. We verified and customized that information, prepared and circulated them in detailed PowerPoint presentation and then updated that periodically with any addition or changes in the testing reference labs and/or their specimen requirements. RESULTS: With periodic, standardized and updated guidelines and detailed verified information and instructions for sample processing, a uniform and much coordinated specimen collection and processing could be achieved and all of our five-borough spanning multisite municipal ambulatory clinics could collect and process the COVID-19 specimens properly. CONCLUSION: Centralized, Planned and concerted education planning and timely delivering that to the clinical and nursing staffs could tremendously help in answering many relevant queries and curtailing confusion and properly collecting and handling the specimens in emerging infection like COVID-19 in a large city municipal ambulatory care health system.
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Scopes and Challenges In Educating The Clinical And Nursing Staffs Regarding The COVID -19 Specimen Collection And Processing For Testing In The Municipal Public Health System Based Ambulatory Care Health Clinics In New York City
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