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?:abstract
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To actively fight against COVID-19,Fangzhuang Community Health Service Center,in collaboration with Fangzhuang Subdistrict Office and community committees,have established 16 family physician teams(including teams working in the community and in the center),taking charge of COVID-19 prevention and control within the working area using a gridded,categorized and hierarchical method with an intelligent family physician-optimized collaborative model (IFOCM) The specific management measures using the innovatively applied IFOCM in combating the pandemic include:an intelligent call system is used to screen the COVID-19 in all community-living residents via telephone Based on the population data registered by Fangzhuang Subdistrict Office and community committees for screening COVID-19,and data from China National Notifiable Infectious Diseases Reporting Information System and Fengtai Center for Disease Control and Prevention,community-living residents are divided into general population and key population(including people returning to Beijing from other countries and domestic regions,high-risk people,close contacts,suspected and confirmed cases),giving different management The general population received various forms of popular science education on COVID-19 prevention and control measures classified as 12 topic modules,and grid management using online and offline physician-nurse care and physician-patient coordination with the help of internet-based and AI technologies(including intelligent call system,intelligent chronic disease management system and mobile intelligent terminal APP) covered in the IFOCM The key population received three-level management of infectious diseases implemented(by healthcare workers within their working area) and one-on-one offline tracking Fangzhuang Community Health Service Center applies IFOCM to comprehensively improve the awareness level and prevention and control ability of COVID-19 in residents from multiple perspectives and channels,to help residents prevent and control COVID-19 scientifically This practice may be used as a reference for other urban communities Copyright © 2020 by the Chinese General Practice
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