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?:abstract
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The newly emerged public health crisis threatening the world with emergence or spread of a novel coronavirus named SARS-CoV-2 associated with higher infection rates and deaths especially elderly people and people with Hypertension, Diabetes Mellitus, Cerebrovascular and Cardiovascular diseases throughout the world As of 17thJune 2020, 216 countries were affected with 83,26,825 confirmed cases including 4,48,081 total deaths India has reported around 3 6 lakh confirmed cases with more than 12 thousand total deaths To respond this pandemic, India needs to set-up an adequate, well equipped and dedicated health care facility to contain the spread of infection and manage the infected patients as well as providing protection to the healthcare workers (HCW) Quality management and preventive strategies of a hospital plays very important role for this purpose Quality management is the fundamental feature of a hospital to establish customer satisfactions and desired outcomes High quality care health services involve doing the right things, for the right patient, at the right time, in the right way to minimise the harm and resource waste Preventive strategies especially infrastructure development & Infection prevention and control policies (IPC) are very crucial The effective, safe, people centred, timely, equitable, integrated and efficient heath care delivery improvement with appropriate quality management system and preventive strategies will be helpful to combat with “COVID-19” This study highlights the “Quality management and Preventive Strategies of a Hospital responding to COVID-19” for providing better healthcare services in Indian healthcare management system
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