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In a report published on 15 May the National Audit Office said that progress towards the government’s 2014 digital strategy for the NHS had been slower than expected, including a failure to deliver a headline target of a paperless health service by 2018 1 NHS trusts now have a revised target to reach a “core level of digitisation” by 2024 [ ]the NAO said it was “not convinced” that lessons from previous “expensive and largely unsuccessful” attempts at NHS digital transformation were being applied to the current strategy, launched by the Department of Health and Social Care in 2014 and now being overseen by the new NHSX policy unit set up in 2019 Layla McCay, a director at the NHS Confederation, said, “The universal cry from hospitals, community and mental health services, and GP practices is that we must not return to where we were before covid-19
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