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Crisis or outbreak may cause any individual to be mentally and emotionally affected The Coronavirus Disease 2019 (henceforth Covid-19) pandemic had cause a deep and universal impact on global mental health as many struggles to survive within restricted and uncommon lifestyle During the Covid-19 pandemic, any individual may experience stress, anxiety, sadness and loneliness Therefore, some of affected individuals might need a platform to enable them to express their thoughts and feelings anonymously without exposing their identities This paper proposed a real-time WebRTC-based communication platform to facilitate the needs of mental support by affected individual during the pandemic and Movement Control Order (henceforth MCO) The proposed model uses the concept of random call and anonymity during the two-way communication via Voice over IP (VoIP) The application implements WebRTC to support the real-time communication The signalling server is used to initiate the connection between the client and STUN/TURN server to run the network addresses translation Furthermore, to ensure anonymity in the communication channel, a randomization algorithm has is implemented © 2020, World Academy of Research in Science and Engineering All rights reserved
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